Refund Policy
At NutriScience Supplements, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a clear and straightforward refund policy.
Business Information
NutriScience Supplements is an online supplement store based in Lebanon, serving customers nationwide. All orders are processed online and delivered across all regions of Lebanon.
Refund Eligibility
To be eligible for a refund, the following conditions must be met:
-
The item must be returned within 3 days of the original purchase date.
-
The item must be in its original packaging and in an unused condition.
Refund Process
To initiate a refund, please contact our customer support team at contact@nutrisciencesupplements.com to request a return authorization.
Once your return is received and inspected, we will send you an email notification confirming receipt of the returned item and whether your refund request has been approved or rejected.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 2 business days.
Non-Refundable Items
Certain items are not eligible for refund, including:
-
Opened or used supplements
-
Items returned after the specified return period
-
Any item not in its original condition or damaged for reasons not due to our error
Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately. We will arrange a replacement or refund at no additional cost to you.
Contact Us
If you have any questions or concerns regarding this refund and returns policy, please contact us at contact@nutrisciencesupplements.com.
This policy applies to all orders placed within Lebanon and is governed by applicable local regulations.
Thank you for choosing NutriScience Supplements.
